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At Culinary Inventions, customer satisfaction is important to us. We strive to provide high-quality kitchen appliances and products that meet your expectations. If you are not fully satisfied with your purchase, please review our Refunds and Return Policy below.
Customers may request a return within 7 days of receiving their order. To qualify for a return, the item must:
Products returned without original packaging or with visible damage may not be eligible for a refund or exchange.
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at [email protected]. Include your order details and clear photos of the product so our support team can review the issue promptly.
To initiate a return, contact our customer support team at [email protected] with your order number and reason for the return. Once your request is approved, we will provide return instructions.
Customers are responsible for securely packaging returned items to avoid damage during transit.
Once the returned product is received and inspected, approved refunds will be processed within 7 to 14 business days. Since Culinary Inventions operates with Cash on Delivery only, refunds may be issued through an agreed alternative method communicated by our support team.
The following items may not be eligible for return or refund:
Eligible products may be exchanged within 7 days of delivery, subject to stock availability. If the requested replacement is unavailable, an alternative solution or refund may be offered.
Orders may be canceled before shipment confirmation. Once an order has been shipped or delivered, cancellation requests may no longer be accepted.
Culinary Inventions operates worldwide, and return handling times may vary depending on the customer’s location and shipping conditions.
For any questions regarding returns, refunds, or exchanges, please contact us at:
Culinary Inventions
Email: [email protected]